Well, there are a couple of reasons why Notes might not be joining your meeting. 

  1. Check that you've added your calendar to your Notes account - this will tell Notes what meetings you have and allow it to join!

  2. If you've already added your calendar, check that your meeting has a meeting URL or link. At the end of the day, Notes is a robot and you'll need to tell it where to go. 

  3. If you're trying to make a call, make sure you've added your phone number to your Notes account and selected the right country code when dialing. 

  4. For your privacy, you'll need to log onto the Notes site and tell Notes which meetings you want it to attend. We recommend you do this at least 10 minutes prior to the start of the meeting or you risk Notes not getting the memo

If you've checked all these steps and Notes is still not joining your calls, shoot us a quick email at [email protected] and we'll get you a solution asap!

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