Troubleshooting

Help with solving common issues

12 articles in this collection
Written by Chris Raethke

Logging in securely via email

Notiv doesn't store passwords, and uses your email account to log you in.

Written by Chris Raethke
Updated over a week ago

Re/Uploading Mobile recordings

How can I re-upload a mobile recording which didn't upload properly

Written by Chris Raethke
Updated over a week ago

How to remove Notes from your future meetings

Disconnecting your calendar, removing Notes from synced upcoming events and ensuring Notes is not turned on in a team member's account.

Written by Chris Raethke
Updated over a week ago

I can't sign into Notes with my Office account

Admin help for navigating Office 365 Application Permissions

Written by Chris Raethke
Updated over a week ago

My meetings are taking too long to be processed

Your meetings should be processed in under an hour

Written by Chris Raethke
Updated over a week ago

Why didn't Notes join my meeting?

How to ensure that Notes joins your meetings

Written by Chris Raethke
Updated over a week ago

Do I need to connect my calendar and phone number?

How to get the most out of your Notiv account

Written by Chris Raethke
Updated over a week ago

Why aren't my meetings showing up in Notes?

Finding your meetings on Notes

Written by Chris Raethke
Updated over a week ago

Notiv Updates

November Update:Review faster, more 'you' time

Feature requests, playback speeds and smarter highlights

Written by Chris Raethke
Updated over a week ago

April updates

Moments that matter and mobile upgrades

Written by Chris Raethke
Updated over a week ago

March updates

Search through Notiv and add Notiv to an ongoing meeting

Written by Chris Raethke
Updated over a week ago

Organize your meetings by Tags

Quickly file and find your meetings

Written by Chris Raethke
Updated over a week ago