Troubleshooting
Help with solving common issues
12 articles
Written by Kate Milns

Logging in securely via email
Notiv doesn't store passwords, and uses your email account to log you in.
Written by Kate Milns. Updated over a week ago
Re/Uploading Mobile recordings
How can I re-upload a mobile recording which didn't upload properly
Written by Kate Milns. Updated over a week ago
How to remove Notes from your future meetings
Disconnecting your calendar, removing Notes from synced upcoming events and ensuring Notes is not turned on in a team member's account.
Written by Kate Milns. Updated over a week ago
I can't sign into Notes with my Office account
Admin help for navigating Office 365 Application Permissions
Written by Kate Milns. Updated over a week ago
My meetings are taking too long to be processed
Your meetings should be processed in under an hour
Written by Kate Milns. Updated over a week ago
Why didn't Notes join my meeting?
How to ensure that Notes joins your meetings
Written by Kate Milns. Updated over a week ago
Do I need to connect my calendar and phone number?
How to get the most out of your Notiv account
Written by Kate Milns. Updated over a week ago
Why aren't my meetings showing up in Notes?
Finding your meetings on Notes
Written by Kate Milns. Updated over a week ago