Once you upload a recording, take a meeting or capture a conversation with the Notiv app, you should be able to view your meeting at www.notiv.com and listen to the recording.
If however, you experience a delay in this process or believe that Notiv is taking too long to process your meeting, there could be several reasons.
- Your meeting was too short
Generally, we recommend that you take a meeting that's at least 5 seconds long. If your meeting recordings are failing, try a longer meeting.
- Your uploaded file was in an unsupported format
Adding support for an unsupported format can occur from time to time. If this happens to you, contact us at [email protected] or contact us via the chat bubble in the bottom left! We'll sort out the issue for you in a jiffy!
- Your Notiv App was interrupted while uploading
Several things can interrupt the Notiv App, including disrupting your internet connection. For the best results, we recommend uploading your conversation on a stable wifi connection. If you find that your upload has failed, please contact us at [email protected] or contact us via the chat bubble in the bottom left!